Each year, real estate professionals must obtain seven Elective CPD points, as part of the 10 required CPD points needed to maintain their license.

Run as a classroom course, this 3.5 Point Elective CPD is designed for both Sales Representatives, Licenced Agents or Property Managers looking to engage more effectively and respectfully with clients, allowing them to better meet their different needs and objectives, while also teaching them skills to easily bypass surface issues and get down to the important matters, to offer the best service possible.

This course will help you identify underlying factors that need to be taken into consideration for a better relationship with clients.

Designed by Aspire's Industry Experts, Client Engagement will discuss topics such as:

• Understanding client needs, what are they looking for from an agency and how we provide this
• Engaging in crucial conversations with clients
• Understanding emotional intelligence in order to respectfully handle the clients and any pain they may be going through

With the overall goal to increase consumer protection and increase public confidence that the real estate industry in Western Australia operates with integrity, exemplary standards of consumer protection and professionalism, these courses also allow professionals to stay up to date with the latest technologies, legislation and skills for increased success and reduced risks.

Our Elective CPD sessions also provide professionals with the opportunity to learn new skills and network with other industry professionals.