Risk Management for Licensees


CPD Approval Number: ASPIRE174
CPD Points: 1


In the conduct of agency practice, an agent can face ethical and professional obligations. These obligations may be moral (personal) or legal (statutory or common law).

To a good extent, these obligations have been collected together and set out in the Code of Conduct for Agents and Sales Representatives, pursuant to s 101 of the Real Estate and Business Agents Act 1978 (‘the Act’), federal consumer protection law (Australian Consumer Law) and state consumer protection law (Fair Trading Act 1987)., the Privacy Act, Equal Opportunity Act 1984, Occupational Health & Safety Act.

The simplest way to protect yourself and your agency from expensive claims of misleading or deceptive conduct, discrimination or breaches of the Privacy Act is to have a thorough understanding of how these laws apply to the practices of your agency.

CPD Registration Notes:

  • To qualify for your 2019 CPD points, please ensure you complete this course by 31 December 2019. Online programs completed after this date will not have points registered through DMIRS
  • This course in only approved as a DMIRS elective option for 2019 CPD points only

Access information:

  • You will be given access for a period of one (1) month from the date payment is received to complete the online program
  • If you are unable to complete within the given time from you will have the option to apply for an extension at the cost of $75 plus GST per calendar month to complete
  • Your training must begin and finish in the same calendar year to be eligible for CPD points for that year
  • Upon completion of the course you will be able to download your certificate of participation.

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