ICT30120 Certificate III in Information Technology

Equip Your Team with Essential IT Skills

Course Overview

In today's digital age, understanding foundational IT skills is essential for businesses of all sizes to run smooth, efficient operations.

The ICT30120 Certificate III in Information Technology from Aspire Performance Training is a nationally recognised qualification designed to give your team or individual learners the knowledge and capabilities needed to excel in IT support, network configuration, and basic programming

With a focus on real-world applications, this Information Technology course is not just about learning IT fundamentals—it’s about ensuring your organisation is protected from the ever-growing risk of cyber threats.

With flexible delivery options, this qualification is a perfect solution to build a capable IT support team that can handle everything from troubleshooting networks to ensuring reliable cloud services.

Integrated with The Australian Governement - Australian Signals Directorate (ASD) Essential Eight framework, for organisations looking to strengthen their security and boost their IT capabilities with up-to-date skills tailored to your needs.

Careers

What Will You Learn?

Upon completing the ICT30120 Certificate III in Information Technology with Aspire Performance Training, candidates will have developed a solid foundation in IT skills applicable to various roles across different industries. Graduates will be able to:

Apply Cybersecurity Best Practices: Implement basic cybersecurity measures in a business environment, including managing secure access, applying multi-factor authentication, and protecting data from common cyber threats, in line with the Essential Eight cybersecurity strategies.
Provide IT Support: Effectively manage helpdesk queries, troubleshoot technical issues, and offer advice to clients or team members on common IT problems.
Configure and Maintain Networks: Set up and secure small office or home office networks, install network protocols, and maintain standard operating environments, ensuring reliable and secure network functionality.
Implement Basic Programming: Apply foundational programming skills to develop or modify small-scale software solutions, automate processes, or enhance internal business systems.
Work Collaboratively in IT Teams: Communicate effectively within a team environment, contributing to IT projects, customer support, and internal operations through teamwork and problem-solving.
Evaluate Cloud Computing Solutions: Assess and recommend cloud services and solutions that best meet the needs of an organisation, contributing to scalable and efficient IT operations.
Promote Cybersecurity Awareness: Advocate for and educate colleagues or clients on best practices for maintaining cybersecurity within the workplace.

By completing this qualification, candidates will be equipped to pursue roles such as ICT Customer Support, Help Desk Technician, IT Technician, or System Support Officer. They will also have the foundational skills needed for further studies in specialised areas like networking, cybersecurity, or programming.

INCLUDED UNITS

Course Structure

This qualification consists of 6 core units and 6 elective units, including a focus on cybersecurity awareness, networking fundamentals, and cloud computing.

Core

BSBCRT301

Develop and extend critical and creative thinking skills

BSBXCS303

Securely manage personally identifiable information and workplace information

BSBXTW301

Work in a team

ICTICT313

Identify IP, ethics and privacy policies in ICT environments

ICTPRG302

Apply introductory programming techniques

ICTSAS305

Provide ICT advice to clients

Elective

ICTCLD301

Evaluate characteristics of cloud computing solutions and services

BSBXCS402

Promote workplace cyber security awareness and best practices

BSBXCS404

Contribute to cyber security risk management

ICTNWK311

Install and test network protocols

ICTSAS310

Install, configure and secure a small office or home office network

ICTICT317

Maintain standard operating environments

Elective units must be relevant to the work environment and the qualification, maintain theintegrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome. The following electives must be completed.

Additonal Information

For detailed information on packaging arrangements It is highly recommended that participants visit
www.training.gov.au

The Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as Student service and resource fees

To find out more please contact our office on
(08) 6460 0965

Flexible and Focused on Your Needs

Course Delivery

Corporate Training:

Aspire provides tailored training solutions for corporate clients. Delivered through a combination of online and workplace learning, this flexible approach ensures minimal disruption to your daily business operations.

We also take the opportunity to customise these programs within regulation to meet any relevant organisational necessities, making our programs a more comprehensive and valid experience for the participants. This can include extra course content, workplace coaching and mentoring and other supportive initiatives to guarantee a memorable program that delivers.

Individual Enrolment:

We also offer this qualification to individuals. Self-paced online modules allow individuals to balance their learning with other commitments. Although this is online rest assured that you or your staff will be supported and guided by our experienced facilitators and trainers along the learning journey.

Traineeship Opportunities

The ICT30120 Certificate III in Information Technology is also available as a traineeship, providing employees with hands-on experience while earning a qualification.

Aspire Performance Training assists with the sign-up process through the Australian Apprenticeship Support Network (AASN), and traineeships are eligible for funding assistance.

For more details on traineeship requirements, costs, and eligibility, contact us today! View the brochure here.

Elevate Your Team’s IT Skills with Aspire Performance Training

FAQs

What are the Course Fees & Corporate Discounts

We offer competitive rates for corporate group enrolments, making it easier for your business to upskill your workforce.

Eligible individuals can benefit from half-price fee discounts under the Lower fees, local skills program, starting from $696.60 for concession holders and $1,200 for non-concessions. Additional resource fees may apply.

Is this course flexible?

Yes, the ICT30120 Certificate III in Information Technology offered by Aspire Performance Training is flexible.

It is available in a blended format, combining online learning with on-campus workshops.

This flexibility allows both corporate clients and individual learners to tailor the course to fit their schedules. For corporate clients, Aspire can customise the delivery to minimise disruption to daily business operations. Individuals can also benefit from self-paced online modules, making it easier to balance study with other commitments.

How are Candidates Assessed?

Candidates enrolled in the ICT30120 Certificate III in Information Technology are assessed using a variety of methods to ensure they demonstrate both the theoretical knowledge and practical skills required to succeed in their roles. Assessment methods typically include:

Written Assessments: These may include quizzes, reports, or case studies to evaluate the candidate’s understanding of key IT concepts like cybersecurity, programming, and networking.
Practical Demonstrations: Candidates may be required to complete tasks in real-world or simulated environments, such as configuring networks, securing systems, or providing IT support, to showcase their hands-on skills.
Projects: Candidates are often assessed through projects where they must apply their learning to real-life scenarios, such as developing a basic program or troubleshooting IT systems.
Workplace Assessments (for Traineeships): For those undertaking the course through a traineeship, assessments may be conducted on-site, with candidates demonstrating their skills in their workplace under the guidance of assessors.
Oral Presentations or Interviews: These may be used to assess communication skills and the candidate's ability to articulate IT-related solutions or advice, especially in customer support or team settings.

Assessment is competency-based, meaning candidates must demonstrate they have met the required skills and knowledge to achieve each unit successfully. Feedback and support are provided throughout the course to help candidates succeed.

What Will Candidates Be Able to Do on Course Completion?

Apply Cybersecurity Best Practices:

Implement basic cybersecurity measures in a business environment, including managing secure access, applying multi-factor authentication, and protecting data from common cyber threats, in line with the Essential Eight cybersecurity strategies.

Provide IT Support:

Effectively manage helpdesk queries, troubleshoot technical issues, and offer advice to clients or team members on common IT problems.

Configure and Maintain Networks:

Set up and secure small office or home office networks, install network protocols, and maintain standard operating environments, ensuring reliable and secure network functionality.

Implement Basic Programming:

Apply foundational programming skills to develop or modify small-scale software solutions, automate processes, or enhance internal business systems.

Work Collaboratively in IT Teams:

Communicate effectively within a team environment, contributing to IT projects, customer support, and internal operations through teamwork and problem-solving.

Evaluate Cloud Computing Solutions:

Assess and recommend cloud services and solutions that best meet the needs of an organisation, contributing to scalable and efficient IT operations.

Promote Cybersecurity Awareness:

Advocate for and educate colleagues or clients on best practices for maintaining cybersecurity within the workplace.

By completing this qualification, candidates will be equipped to pursue roles such as ICT Customer Support, Help Desk Technician, IT Technician, or System Support Officer.

They will also have the foundational skills needed for further studies in specialised areas like networking, cybersecurity, or programming.

Career Pathways

Upon completing the ICT30120 Certificate III in Information Technology, candidates can pursue a range of career pathways in the IT industry. This qualification provides the foundational skills needed to enter various IT roles, with opportunities for further specialisation through additional training. Career pathways include:

1. ICT Customer Support Officer

Provide technical support and troubleshooting services to clients or internal staff.
Assist with software installations, system updates, and resolving common IT issues.
Develop communication skills for managing helpdesk queries and customer relations.

2. Help Desk Technician

Respond to IT support requests, diagnose technical problems, and provide solutions.
Maintain IT systems and hardware, including troubleshooting network and connectivity issues.
Implement security protocols to protect workplace systems.

3. IT Support Technician

Install and configure operating systems, hardware, and software applications.
Provide on-site and remote support for technical issues across an organisation.
Perform routine maintenance and updates to ensure the security and efficiency of IT systems.

4. System Support Officer

Monitor and maintain computer systems, ensuring network and server stability.
Manage user accounts, permissions, and data backups.
Apply cybersecurity practices to protect business-critical information and systems.

5. Network Support Officer

Assist with the setup, configuration, and maintenance of office networks.
Implement basic network security measures and troubleshoot connectivity issues.
Support the management of internal network protocols, including cloud integration.

6. Cybersecurity Assistant

Implement basic cybersecurity measures to protect information systems.
Assist in promoting cybersecurity awareness within the organisation.
Contribute to securing data through techniques such as access management and system updates, following the Essential Eight framework.

7. Web Support Technician

Provide support for website development and maintenance.
Implement basic web design elements and help ensure website functionality.
Assist in integrating security measures for web applications.

Time to complete

The ICT30120 Certificate III in Information Technology typically takes 6 to 12 months to complete, depending on the study mode and individual circumstances. Here’s a breakdown of what to expect: