BSB20120

ABOUT

Course Overview

Aspire Performance Training offers the nationally recognised BSB20120 Certificate II in Workplace Skills to individuals who are employed in various Business Services job roles.

These roles encompass a range of tasks, such as procedural, clerical, administrative, and operational responsibilities that require both technology and business acumen. Moreover, individuals in these positions may also provide valuable technical advice and support to their teams.

This course can be completed as either a School Based Traineeship over 18 months during year 11 and 12 or by others that are not in the school system between 7 - 12 months.

We believe this course provides excellent opportunities for growth and development, especially for students entering year 11.

The school-based traineeship allows students to gain valuable on-the-job experience, while also honing their workplace skills and earning a salary.

Typically, students will spend two days a week in the workplace, allowing them to strike a balance between their academic commitments and practical training.

Additionally, the qualification they obtain through our program contributes towards their WACE, further enhancing their educational journey.

The benefits of our traineeship extend beyond graduation.

Many of our students, upon successfully completing year 12, are offered additional employment contracts or further traineeship opportunities. This testament to their skills and training opens doors for their future success.

Aspire Performance Training has established strong partnerships with numerous schools and employers, offering a range of qualifications in government and workplace skills.

We are dedicated to fostering collaborative relationships that support the growth and development of both students and businesses.

To ensure a smooth transition into our program, school staff members are encouraged to initiate the training contract sign-up process with their preferred AASN provider, as well as enrol students with Aspire toward the end of year 10, in preparation for commencement in year 11.

We are committed to guiding schools through this process and providing the necessary support for a seamless experience.

Benefits

1Practical skills development in various business services job roles.
2Opportunity to gain on-the-job experience and develop workplace skills while getting paid.
3Qualification that contributes towards the Western Australian Certificate of Education (WACE).
4Potential for further employment contracts or traineeship opportunities upon completion of year 12.
5Strong partnerships with schools and employers offering qualifications in government and workplace skills.
6Enhanced employability in the business services industry.
7Flexible schedule with two days per week spent in the workplace.
8Supportive guidance and a dedicated learning environment provided by Aspire Performance Training.

WHAT SETS US APART

Why Choose Aspire?

Aspire Performance Training has been recognised as one of Western Australia's top registered training organisations for over two decades, offering a personalised training experience like no other. Aspire Performance Training helps both businesses and individuals get on the right track to achieving their career goals, with professional recommendations from our industry experts regarding the best qualification for you and your aspirations.

Business is one of our passions and with trainers who are known as experts in their field, students can be assured they will be receiving the highest quality of education delivery, with the most up-to-date curriculum. With smaller class sizes and one-on-one support, we ensure all students receive the attention they deserve to thoroughly understand the curriculum.

INCLUDED UNITS

Curriculum

This qualification requires that 10 units be achieved. Where only some units of competency are achieved, a statement of attainment will be issued.
The units of competency that make up this qualification are: 5 core units and 5 elective units.

Core Units

BSBCMM211

Apply communication skills

BSBOPS201

Work effectively in business environments

BSBPEF202

Plan and apply time management

BSBSUS211

Participate in sustainable work practices

BSBWHS211

Contribute to the health and safety of self and others

Elective Units

BSBPEF201

Support personal wellbeing in the workplace

BSBTEC201

Use business software applications

BSBTEC202

Use digital technologies to communicate in a work environment

BSBPEF101

Plan and prepare for work readiness

BSBTWK201

Work effectively with others

BSBOPS304

Deliver and monitor a service to customers (D)

BSBOPS305

Process customer complaints (D)

Additonal Information

For detailed information on packaging arrangements It is highly recommended that participants visit
www.training.gov.au

The Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as Student service and resource fees

To find out more please contact our Leederville office on
(08) 6460 0965

Pricing

Delivery Options

Thr BSB20120 Certificate II in Workplace Skills full fee cost is $958.75.
The student tuition fees are indicative only and are subject to change given individual circumstances.

Aspire offers a modern and flexible delivery approach, where all assessments for our business courses can be completed in your own time and submitted online, with assessment due dates agreed to by all parties on commencement. Marking feedback is provided by your allocated trainer and can be discussed in person, via phone call or online meeting.

Using relevant legislation, documents, policies and procedures from your host/employer as well online resources, assessments will include researching, reading and analysing information on your computer, and support is always available from your trainer. Assessment instructions and benchmarks have been designed to make the course easily accessible.