Loading Events

« All Events

Full Day Elective – Loving Legislation & Building and Maintaining Client Relationships – Albany

February 25 @ 9:00 am - 4:30 pm

$324.5

Full Day Elective - Loving Legislation & Building and Maintaining Client Relationships

CPD Points: 7 (x2 3.5 point courses)
Cost: $295 plus GST
Lunch will be provided

Loving Legislation
Approval Code: ASPIRE210

For professionals working in the real estate industry, it is important to understand legislation and how this aligns to the services we provide to the consumer. You should not see legislation or compliance as a hurdle for your agency, rather learn to love this to ensure you understand, apply, and build into your own and your agencies everyday practice. Remembering compliance affects us all, a compliant individual is the building blocks for the compliance of the wider team. No matter your position in the agency, you should role model compliance. 

Key learning areas will include:
  • Overview of real estate legislation
  • Areas of risk that arise from complacency and lack of awareness
  • Examples of how legislation may be breached
  • Advertising for the business, individual, sales and property management
  • Overview of the Privacy Act
  • Offices processes and how to reduce risk
  • Learning to love of compliance and legislation and using this to protect your clients, customers, the business, and yourself
  • Culture of self-improvement and awareness

 
Building and Maintaining Client Relationships
Approval Code:
 ASPIRE171

The key to trust is reliability, consistency and connection with the client. This course is designed to establish and maintain trust through professionalism, best practice, correct use of documentation and ensuring the code of conduct is followed every step of the way.  
 
Key learning areas will include:
  • Reviewing the code of conduct and how this aligns working with clients
  • Overview of Emotional Intelligence
  • Covey time management matrix 
  • Dealing with customer complaints
  • Improving agency practice

Name Date Time Location Available Spaces Cost inc. GST
Full Day Elective - Loving Legislation & Building and Maintaining Client Relationships - Albany 25 February 2021 09:00 am - 04:30 pm Albany 20 $324.50

Details

Date:
February 25
Time:
9:00 am - 4:30 pm
Cost:
$324.5
Event Category:

Venue

Albany
Albany Australia