fbpx
Loading Events

« All Events

Full Day Elective – Building & Maintaining Client Relationships & Building Strategies for Resilience

November 24 @ 9:00 am - 4:30 pm

$275

Full Day Elective - Building & Maintaining Client Relationships & Building Strategies for Resilience

CPD Points: 7 (x2 3.5 point courses)
Cost: $250 plus GST
Lunch will be provided

Building and Maintaining Client Relationships
Approval Code:
 ASPIRE171

The key to trust is reliability, consistency and connection with the client. This course is designed to establish and maintain trust through professionalism, best practice, correct use of documentation and ensuring the code of conduct is followed every step of the way.  
 
Key learning areas will include:
  • Reviewing the code of conduct and how this aligns working with clients
  • Overview of Emotional Intelligence
  • Covey time management matrix 
  • Dealing with customer complaints
  • Improving agency practice

Building Strategies for Resilience
Approval Code:
 ASPIRE200

Today's real estate market is more complex, dynamic and high-pressured than ever before. In this fast-paced environment, it is critical all real estate professionals develop the skills to effectively manage the ebbs and flows of a demanding market and the agency they are working for to provide the best service they can to the consumer. This workshop will give participant the tools and techniques to understand and manage change effectively and to work more effectively with the real estate consumer and others in the workplace.
 
Key learning areas will include:
  • Understand and define resilience
  • Understand stress and where it comes from
  • Identify key strategies to build resilience
  • Working effectively with others

Name Date Time Location Available Spaces Cost inc. GST
Full Day Elective - Building & Maintaining Client Relationships & Building Strategies for Resilience 24 November 2021 09:00 am - 04:30 pm The Oxford Hotel 37 $275.00

Details

Date:
November 24
Time:
9:00 am - 4:30 pm
Cost:
$275
Event Category:

Venue

The Oxford Hotel
The Oxford Hotel Australia