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CPD Elective – Emotional Intelligence in Real Estate (7 Points) – Open Program
November 15, 2018 @ 9:00 am - 5:00 pm$250
Emotional Intelligence in Real Estate
This full day workshop covers the development and use of emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the context of the workplace.
It will focus on identifying the impact of own emotions on others in the workplace, recognising and appreciating the emotional strengths and weaknesses of others (e.g. the consumer), promoting the development of emotional intelligence in others and utilising emotional intelligence to maximise team outcomes and effectively work with the consumer.
The session applies to Property Managers, Sales Representatives and Licensed agents who identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.