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Bunbury CPD Elective Morning (3.5 Points)

November 20, 2018 @ 9:00 am - 12:30 pm


Crucial Conversations for Success

Crucial Conversations are the conversations we often want to avoid with staff and consumers. Some of the reasons for this are:

  • We are emotionally invested in the topic
  • We know the other person probably has a different view or opinion
  • We don’t know how things will turn out as a result of the conversation

This session will help build on an existing skill set of senior real estate practitioners who need to increase their knowledge and understanding at a higher level to improve outcomes. The objective of this workshop is to learn and apply a positive framework with crucial conversations to enhance the consumer experience.


November 20, 2018
9:00 am - 12:30 pm
Event Category:


Master Builders Association, Bunbury


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