Loading Events

« All Events

Building and Maintaining Client Relationships – Albany

February 25 @ 1:00 pm - 4:30 pm

$198

Building and Maintaining Client Relationships

Approval Code: ASPIRE171
CPD Points: 3.5
Cost: $180 plus GST

The key to trust is reliability, consistency and connection with the client. This course is designed to establish and maintain trust through professionalism, best practice, correct use of documentation and ensuring the code of conduct is followed every step of the way.  
 
Key learning areas will include:
  • Reviewing the code of conduct and how this aligns working with clients
  • Overview of Emotional Intelligence
  • Covey time management matrix 
  • Dealing with customer complaints
  • Improving agency practice

Name Date Time Location Available Spaces Cost inc. GST
Building and Maintaining Client Relationships - Albany 25 February 2021 01:00 pm - 04:30 pm Albany 20 $198.00

Details

Date:
February 25
Time:
1:00 pm - 4:30 pm
Cost:
$198
Event Category:

Venue

Albany
Albany Australia