Training portal Log in
Filters
MONTH
Sales Representatives - Residential
Residential Sales Representatives (3.0 Mandatory CPD Points)
The focus of the session will be on –
- Overview of changes made by Residential Tenancy Amendments Act 2024
- Cyber Security revisited:
- protection of client’s information.
- verification of identity, establishing the right to deal for seller’s process, legal requirements and dealing with foreign sellers.
- Business email compromise and Payment Redirection Scams.
- Australian Consumer Law obligations under Fair Trading Act: False and Misleading Representation, advertising (property being rented or sold must be habitable and approved for habitation. True and accurate invoices
- Landlord obligations when selling a property having a fixed term tenancy, and procedure when tenant has not vacated in accordance with termination notice.
Afternoon Tea Included
Start Date: 27 Oct 2025
1:00pm - 4:00pm
Hillarys Yacht Club
Property Managers - Residential
Residential Property Management (3.0 Mandatory CPD Points)
The focus of the session will be on –
- Residential Tenancy Amendments: Review of Residential Tenancy Amendments Act 2024 (Amendment Act) particularly Commissioner Determinations, disputes determined by Magistrates Court, keeping pets, retaliatory action taken by lessor and bond disposal process.
- Australian Consumer Law obligations: Australian Consumer Law obligations, including: False and Misleading Representations, Advertising (property being rented must be habitable and approved for habitation. True and accurate invoices. Unfair contract terms in Part C of a Tenancy Agreement•
- Break leases: Break leases, specifically what can/can’t be charged? For example, letting fees, final inspections costs and where re advertised at higher rent.
Morning Tea Included
- Start Date: 27 Oct 2025
- 9:00am - 12:00pm
- Hillarys Yacht Club
Stress and Mental Health in Real Estate & Building Strategies for Resilience
CPD Points: 7 (x2 3.5 point courses)
Cost: $300 (incl GST)
Stress and Mental Health in Real Estate
Approval Code:
Designed by Aspire’s Industry Experts, the Stress and Mental Health in Real Estate session will explore the pressures faced in the industry and provide participants with practical tools to manage stress and maintain mental wellbeing.
The session will include guided discussions and real-world scenarios to help participants recognise stress triggers, manage workload expectations, and support a positive team environment.
Key topics include:
-
Common stressors in real estate such as market fluctuations, digital fatigue, and high customer expectations
-
The impact of prolonged stress and burnout on mental and physical wellbeing
-
Establishing a healthy work-life balance
-
Techniques to build resilience and manage uncertainty in changing market conditions
-
Strategies to reduce digital fatigue and maintain productivity
-
Creating a supportive workplace culture through peer support and open communication
-
Identifying early signs of stress and accessing support services when needed
With the overall goal of promoting industry professionalism and protecting consumer confidence, this course also supports real estate professionals in sustaining long-term wellbeing, improving team culture, and navigating the unique mental health challenges of the real estate sector in Western Australia.
Building Strategies for Resilience
This engaging and practical session supports real estate professionals in developing the mindset and tools needed to navigate stress, adapt to change, and bounce back from challenges.
Through real-world examples and interactive activities, participants will gain a deeper understanding of resilience and how to strengthen it in both their personal and professional lives.
Key topics include:
-
Understanding what resilience is and how it contributes to long-term success
-
Common challenges to resilience in real estate, including client pressure and market shifts
-
Identifying key stress triggers within the industry
-
Exploring the differences between fixed and growth mindsets
-
Practical strategies to build resilience, such as:
-
Developing a growth mindset
-
Practicing gratitude and empathy
-
Reframing negative situations
-
Perfect for professionals looking to stay focused, positive, and effective—no matter what the market throws their way.
Morning Tea and Lunch provided
- Start Date: 30 Oct 2025
- 9.00am - 4.30pm
- Hillarys Yacht Club
Sales Representatives - Residential
Residential Sales Representatives (3.0 Mandatory CPD Points)
The focus of the session will be on –
- Overview of changes made by Residential Tenancy Amendments Act 2024
- Cyber Security revisited:
- protection of client’s information.
- verification of identity, establishing the right to deal for seller’s process, legal requirements and dealing with foreign sellers.
- Business email compromise and Payment Redirection Scams.
- Australian Consumer Law obligations under Fair Trading Act: False and Misleading Representation, advertising (property being rented or sold must be habitable and approved for habitation. True and accurate invoices
- Landlord obligations when selling a property having a fixed term tenancy, and procedure when tenant has not vacated in accordance with termination notice.
Afternoon Tea Included
- Start Date: 11 Nov 2025
- 1:00pm - 4:00pm
- Oxford Hotel Leederville - TBC
Property Managers - Residential
Residential Property Management (3.0 Mandatory CPD Points)
The focus of the session will be on –
- Residential Tenancy Amendments: Review of Residential Tenancy Amendments Act 2024 (Amendment Act) particularly Commissioner Determinations, disputes determined by Magistrates Court, keeping pets, retaliatory action taken by lessor and bond disposal process.
- Australian Consumer Law obligations: Australian Consumer Law obligations, including: False and Misleading Representations, Advertising (property being rented must be habitable and approved for habitation. True and accurate invoices. Unfair contract terms in Part C of a Tenancy Agreement•
- Break leases: Break leases, specifically what can/can’t be charged? For example, letting fees, final inspections costs and where re advertised at higher rent.
Morning Tea Included
- Start Date: 11 Nov 2025
- 9:00am - 12:00pm
- Oxford Hotel Leederville - TBC
AI & Stress and mental health
CPD Points: 7 (x2 3.5 point courses)
Cost: $300 (incl GST)
Aspire’s newest full-day elective is designed to equip real estate professionals with the tools to stay relevant, responsive, and client-focused in an evolving market.
Session 1: Artificial Intelligence in Real Estate
Explore how AI is transforming the way agents work, communicate, and deliver results.
Session 2: Next Level Customer Service
Discover how to exceed client expectations, build trust, and deliver standout service in every interaction.
Key topics include:
-
How AI is used in real estate today
-
Tools to streamline workflows and improve productivity
-
AI trends shaping the future of the industry
-
Delivering high-level, personalised customer service
-
Navigating difficult conversations professionally
-
Creating memorable client experiences that drive referrals
Inclusions: Morning tea, lunch, and all course materials
- Start Date: 12 Nov 2025
- 9.00am - 4:30pm
- Oxford Hotel Leederville - TBC
Property Managers - Residential
Residential Property Management (3.0 Mandatory CPD Points)
The focus of the session will be on –
- Residential Tenancy Amendments: Review of Residential Tenancy Amendments Act 2024 (Amendment Act) particularly Commissioner Determinations, disputes determined by Magistrates Court, keeping pets, retaliatory action taken by lessor and bond disposal process.
- Australian Consumer Law obligations: Australian Consumer Law obligations, including: False and Misleading Representations, Advertising (property being rented must be habitable and approved for habitation. True and accurate invoices. Unfair contract terms in Part C of a Tenancy Agreement•
- Break leases: Break leases, specifically what can/can’t be charged? For example, letting fees, final inspections costs and where re advertised at higher rent.
Morning Tea Included
- Start Date: 25 Nov 2025
- 9:00am - 12:00pm
- The Clippper Hotel
Sales Representatives - Residential
Residential Sales Representatives (3.0 Mandatory CPD Points)
The focus of the session will be on –
- Overview of changes made by Residential Tenancy Amendments Act 2024
- Cyber Security revisited:
- protection of client’s information.
- verification of identity, establishing the right to deal for seller’s process, legal requirements and dealing with foreign sellers.
- Business email compromise and Payment Redirection Scams.
- Australian Consumer Law obligations under Fair Trading Act: False and Misleading Representation, advertising (property being rented or sold must be habitable and approved for habitation. True and accurate invoices
- Landlord obligations when selling a property having a fixed term tenancy, and procedure when tenant has not vacated in accordance with termination notice.
Afternoon Tea Included
- Start Date: 25 Nov 2025
- 1:00pm - 4:00pm
- The Clippper Hotel
AI & Court Proceedings
CPD Points: 7 (x2 3.5 point courses)
Cost: $300 (incl GST)
Aspire’s newest full-day elective is designed to equip real estate professionals with the tools to stay relevant, responsive, and client-focused in an evolving market.
Session 1: Artificial Intelligence in Real Estate
Explore how AI is transforming the way agents work, communicate, and deliver results.
Session 2: Court Proceedings
- Start Date: 26 Nov 2025
- 9.00am - 4.30pm
- The Clippper Hotel
Commercial Sales and Property Management
Commercial Sales and Property Management
Designed for: Commercial Sales, Property Management and Licensees
The focus of the session will be on –
Verification of Identity, Privacy matters and Minimum Retail Lease Terms within Legislative Framework.
- Verification of identity and establishing right to deal for sellers, process, legal requirements and dealing with foreign sellers and complex ownership structure.
- Privacy and Security matters:
- Maintaining confidentiality in commercial leasing, sales and business broking.
- Consequences: Business email compromise and payment Redirection Scams.
- Implications of SAT decision Synicast Pty Ltd and Showroom X Pty Ltd [2023] WASAT 47 (Synicast). Short term retail lease terms within legislative framework.
- Start Date: 27 Nov 2025
- 9:00am - 12:00pm
- The Clippper Hotel
Property Managers - Residential
Residential Property Management (3.0 Mandatory CPD Points)
The focus of the session will be on –
- Residential Tenancy Amendments: Review of Residential Tenancy Amendments Act 2024 (Amendment Act) particularly Commissioner Determinations, disputes determined by Magistrates Court, keeping pets, retaliatory action taken by lessor and bond disposal process.
- Australian Consumer Law obligations: Australian Consumer Law obligations, including: False and Misleading Representations, Advertising (property being rented must be habitable and approved for habitation. True and accurate invoices. Unfair contract terms in Part C of a Tenancy Agreement•
- Break leases: Break leases, specifically what can/can’t be charged? For example, letting fees, final inspections costs and where re advertised at higher rent.
Morning Tea Included
- Start Date: 09 Dec 2025
- 9:00am - 12:00pm
- Oxford Hotel Leederville - TBC
Sales Representatives - Residential
Residential Sales Representatives (3.0 Mandatory CPD Points)
The focus of the session will be on –
- Overview of changes made by Residential Tenancy Amendments Act 2024
- Cyber Security revisited:
- protection of client’s information.
- verification of identity, establishing the right to deal for seller’s process, legal requirements and dealing with foreign sellers.
- Business email compromise and Payment Redirection Scams.
- Australian Consumer Law obligations under Fair Trading Act: False and Misleading Representation, advertising (property being rented or sold must be habitable and approved for habitation. True and accurate invoices
- Landlord obligations when selling a property having a fixed term tenancy, and procedure when tenant has not vacated in accordance with termination notice.
Afternoon Tea Included
- Start Date: 09 Dec 2025
- 1:00pm - 4:00pm
- Oxford Hotel Leederville - TBC
Client Engagement & Case Studies: Fines, Breaches and What Went Wrong
CPD Points: 7 (x2 3.5 point courses)
Cost: $300 (incl GST)
Client Engagement in Real Estate
This practical and engaging session explores how real estate professionals can build stronger, longer-lasting relationships through meaningful client engagement at every stage of the customer journey.
Participants will learn how to deepen trust, personalise communication, and use both strategy and technology to exceed expectations and create long-term loyalty.
Key topics include:
-
Core elements of effective client engagement, including trust and reliability
-
The role of engagement in building strong, repeat client relationships
-
Communication strategies to better understand and meet client needs
-
Methods for exceeding expectations and enhancing the client experience
-
Leveraging post-sale engagement to maintain long-term connections
-
Using technology and automation to support personalised, consistent engagement
Perfect for professionals who want to strengthen their client relationships and stand out in a service-driven industry.
Case Studies: Fines, Breaches and What Went Wrong
This insightful session uses real-world case studies to help real estate professionals recognise common compliance issues, understand the consequences of breaches, and implement better practices to avoid costly mistakes.
Through guided discussions and reflection, participants will build critical thinking skills and develop a deeper understanding of their legal and ethical responsibilities under WA’s REBA legislation.
Key topics include:
-
Learning from real case studies to identify compliance risks and best practices
-
Understanding the REBA Act 1987 and the legal responsibilities of real estate professionals
-
Recognising common breaches, misconduct, and compliance failures
-
Developing stronger decision-making and problem-solving skills
-
Understanding the consequences of errors and how to avoid them
-
Reflecting on past mistakes to improve future processes
-
Staying up to date with evolving compliance requirements and industry changes
Ideal for agents and property managers who want to strengthen their compliance knowledge, reduce risk, and operate with integrity and professionalism.
Morning Tea and Lunch provided
- Start Date: 10 Dec 2025
- 9.00am - 4.30pm
- Oxford Hotel Leederville - TBC
Sales Representatives, Property Management & Licensees - Commercial
Commercial Sales and Property Management
Designed for: Commercial Sales, Property Management and Licensees
The focus of the session will be on –
Verification of Identity, Privacy matters and Minimum Retail Lease Terms within Legislative Framework.
- Verification of identity and establishing right to deal for sellers, process, legal requirements and dealing with foreign sellers and complex ownership structure.
- Privacy and Security matters:
- Maintaining confidentiality in commercial leasing, sales and business broking.
- Consequences: Business email compromise and payment Redirection Scams.
- Implications of SAT decision Synicast Pty Ltd and Showroom X Pty Ltd [2023] WASAT 47 (Synicast). Short term retail lease terms within legislative framework.
Morning Tea Provided
- Start Date: 11 Dec 2025
- 9.00am - 12.00pm
- Oxford Hotel Leederville - TBC
Property Managers - Residential
Residential Property Management (3.0 Mandatory CPD Points)
The focus of the session will be on –
- Residential Tenancy Amendments: Review of Residential Tenancy Amendments Act 2024 (Amendment Act) particularly Commissioner Determinations, disputes determined by Magistrates Court, keeping pets, retaliatory action taken by lessor and bond disposal process.
- Australian Consumer Law obligations: Australian Consumer Law obligations, including: False and Misleading Representations, Advertising (property being rented must be habitable and approved for habitation. True and accurate invoices. Unfair contract terms in Part C of a Tenancy Agreement•
- Break leases: Break leases, specifically what can/can’t be charged? For example, letting fees, final inspections costs and where re advertised at higher rent.
Morning Tea Included
- Start Date: 17 Dec 2025
- 9:00am - 12:00pm
- Hillarys Yacht Club
Sales Representatives - Residential
Residential Sales Representatives (3.0 Mandatory CPD Points)
The focus of the session will be on –
- Overview of changes made by Residential Tenancy Amendments Act 2024
- Cyber Security revisited:
- protection of client’s information.
- verification of identity, establishing the right to deal for seller’s process, legal requirements and dealing with foreign sellers.
- Business email compromise and Payment Redirection Scams.
- Australian Consumer Law obligations under Fair Trading Act: False and Misleading Representation, advertising (property being rented or sold must be habitable and approved for habitation. True and accurate invoices
- Landlord obligations when selling a property having a fixed term tenancy, and procedure when tenant has not vacated in accordance with termination notice.
Afternoon Tea Included
- Start Date: 17 Dec 2025
- 1:00pm - 4:00pm
- Hillarys Yacht Club
Client Engagement & Case Studies: Fines, Breaches and What Went Wrong
CPD Points: 7 (x2 3.5 point courses)
Cost: $300 (incl GST)
Client Engagement in Real Estate
This practical and engaging session explores how real estate professionals can build stronger, longer-lasting relationships through meaningful client engagement at every stage of the customer journey.
Participants will learn how to deepen trust, personalise communication, and use both strategy and technology to exceed expectations and create long-term loyalty.
Key topics include:
-
Core elements of effective client engagement, including trust and reliability
-
The role of engagement in building strong, repeat client relationships
-
Communication strategies to better understand and meet client needs
-
Methods for exceeding expectations and enhancing the client experience
-
Leveraging post-sale engagement to maintain long-term connections
-
Using technology and automation to support personalised, consistent engagement
Perfect for professionals who want to strengthen their client relationships and stand out in a service-driven industry.
Case Studies: Fines, Breaches and What Went Wrong
This insightful session uses real-world case studies to help real estate professionals recognise common compliance issues, understand the consequences of breaches, and implement better practices to avoid costly mistakes.
Through guided discussions and reflection, participants will build critical thinking skills and develop a deeper understanding of their legal and ethical responsibilities under WA’s REBA legislation.
Key topics include:
-
Learning from real case studies to identify compliance risks and best practices
-
Understanding the REBA Act 1987 and the legal responsibilities of real estate professionals
-
Recognising common breaches, misconduct, and compliance failures
-
Developing stronger decision-making and problem-solving skills
-
Understanding the consequences of errors and how to avoid them
-
Reflecting on past mistakes to improve future processes
-
Staying up to date with evolving compliance requirements and industry changes
Ideal for agents and property managers who want to strengthen their compliance knowledge, reduce risk, and operate with integrity and professionalism.
Morning Tea and Lunch provided
- Start Date: 18 Dec 2025
- 9.00am - 4.30pm
- Hillarys Yacht Club
Do you want to grow your business and staff skill sets?
